Many years experience, leading teams of varying sizes to develop, implement and support technology services and operational solutions. A collaborative approach engaging and effectively communicating with all interested parties.
A qualified project manager and voice services specialist, experienced in global telephony services and network infrastructure, from small key systems to Enterprise Contact Centres.
A holistic approach to the management and delivery of professional services. Determining optimisation and cost reduction opportunities.
Providing a creative, logical innovative approach, finding effective solutions to problems in complex environments
Offering experienced and successful stakeholder, leading business, third party and technical teams of all levels
Competent at financial control and reporting. Highly accomplished managing procurement / contract renewal processes achieving significant cost reductions